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1. Build a Strategic Foundation

Transformation is an iterative process. Start by building a foundation tying business outcomes to digital solutions. Establish a solid framework that prioritizes your business goals, identifies critical chokepoints and enables strategic planning to create a lasting process. Your foundation should be broad, cutting across KPIs and incorporating sound technology strategies and a scalable infrastructure that leverages AI, IoT, cloud and other digital solutions.

2. Focus on End-to-End Visibility

Arm employees with powerful decision-making tools and give customers self-service access to insights. Visibility can be achieved through strategic systems integration and by breaking down data silos and combining internal data sources with publicly available data exchanges. Data lakes provide a common data model, allowing structured and unstructured data to be cleansed, transformed, and made available and easily digestible in real time.

3. Pick the Right Technology Battles

With so many technology options available today, it’s easy to get overwhelmed. What’s most important is having a sound technology strategy that stays ahead of the curve, an ecosystem that binds technology to desired business outcomes, and a strong governance program to manage data lifecycles. This is critical to establishing a digital infrastructure that supports incremental innovation and turns disparate data into meaningful, actionable insights.

4. Empower Employees

Build a culture and processes that encourage business-driven innovation along the digital transformation journey. Hiring people with an innovation mindset can spark a cultural shift, and cognitive automation technologies can ease and enable more powerful decision-making and better results. Empower your people to be nimble, deliver in short sprints, and find creative ways to innovate in motion – and in turn drive rapid, measurable change.

5. Start Now

Assess, plan and prioritize your technology strategies. Zero in on one action that will have the biggest impact in the shortest time. Pilot an agile use case with a rapid time to value that nets tangible business results. Given that most modern technologies are modular and cloud-based, it’s easier than ever to re-orient and reset, if needed. And remember, early learning is part of the journey, so take every hiccup in stride while continuing to push forward.